Fanfare takes great emphasis on order fulfilment reliability. Currently, all our orders will be fulfilled by the partnering brands themselves. Please check the Delivery & Refund tab on each product to understand the delivery schedule of the fulfilling brand. Should there be any issues, you may contact our Customer Service team.
To ensure seamless delivery, please ensure all the information provided is correct. Should there be any incorrect and/or missing information, we may be required to contact you for updating, and which may result in delivery delays for your order. Delays may also occur as a result of pending payment verifications.
When your order has been shipped, we will send you an e-mail to notify and advice your tracking number. You can use the carrier’s Track & Trace service to monitor order delivery status.
During promotional periods, please kindly note there may be slight delays in shipping. We apologize for any inconvenience caused.